Our Privacy Commitments to You
Six things Shhbet does to protect the privacy of every Pakistani player on our platform.
Encrypted Data Storage
All personal information stored in our systems is protected using industry-standard encryption. Your account credentials, contact details, and PKR transaction records are never stored in plain text and are accessible only to authorised systems and staff.
No Selling of Your Data
Shhbet does not sell, rent, or trade your personal information to third parties for advertising or marketing purposes. Your data is used solely to operate your account, process payments, and improve the platform experience for Pakistani players.
Secure Payment Processing
JazzCash, Easypaisa, Raast, and bank transfer transactions are processed through secure payment gateways. Full payment credentials are not stored on Shhbet's servers — only the minimum transaction reference data required for account management.
You Control Your Data
You have the right to access, correct, and in certain circumstances request deletion of your personal data. If you want to know exactly what information Shhbet holds about you, or if you want to update anything, our support team will assist you promptly.
Opt Out of Marketing
We may send you promotional offers and platform updates by email or in-app notifications, but only if you have not opted out. You can unsubscribe from marketing communications at any time through your account settings without affecting your ability to use the platform.
Minimal Data Collection
We only collect the information genuinely required to register your account, verify your identity, process PKR transactions, and comply with our platform's operating procedures. We do not collect data speculatively or ask for information we do not need.
1. Overview
This Privacy Policy explains how Shhbet collects, uses, stores, and protects the personal information of players who register and use the platform at shhbet.onl. It applies to all players, including those based in Pakistan, and covers all interactions with the platform — registration, deposits in PKR, gameplay, withdrawals, customer support, and use of the mobile site.
By registering an account with Shhbet you confirm that you have read this Privacy Policy and consent to the collection and use of your information as described here. If you do not agree, please do not register or continue using the platform.
Plain language summary: We collect only what is necessary to run your account safely. We protect it properly. We do not sell it to anyone. You can ask us what we hold, and you can ask us to correct or remove it. That is the short version — the sections below cover each point in full detail.
2. What Data We Collect
We collect personal data in several ways — information you provide directly, information generated by your activity on the platform, and technical data collected automatically when you visit the site.
| Data Category | Examples | How It Is Collected |
|---|---|---|
| Registration Data | Name, date of birth, email address, mobile number, username | Provided by you at sign-up |
| Identity Verification | Government-issued ID, proof of address, selfie verification | Submitted when requested for account verification |
| Payment Data | JazzCash / Easypaisa account reference, bank account details, transaction history in PKR | Generated when you deposit or withdraw |
| Activity Data | Games played, bets placed, amounts wagered, bonus usage, session duration | Automatically recorded during platform use |
| Technical Data | IP address, device type, browser, operating system, connection timestamps | Collected automatically by our servers |
| Communications Data | Support chat transcripts, email correspondence, feedback submitted | Created when you contact our support team |
3. How We Use Your Data
Every piece of information Shhbet collects is used for a specific, legitimate purpose. We do not use your data beyond what is described below.
Account Management
Your registration data is used to create and maintain your Shhbet account, verify your identity, and ensure that only you can access your account. This includes using your email or mobile number to send account-related notifications such as login alerts, withdrawal confirmations, and security notices.
Processing Transactions
Payment data and transaction records are used to process your PKR deposits and withdrawals accurately. This includes verifying that the payment method belongs to you and maintaining a full record of your financial activity on the platform, which may be reviewed in the event of a dispute.
Platform Improvement
Activity data and technical data help us understand how Pakistani players use the platform — which games are popular, where players encounter difficulties, and how we can make the experience faster and more enjoyable. This analysis is performed on aggregated data wherever possible and is not used to single out individual players.
Responsible Gaming
We monitor gameplay and wagering patterns as part of our commitment to responsible gaming. If our systems detect patterns that may indicate problematic behaviour — such as significantly increased deposit frequency or extended uninterrupted sessions — we may reach out to check in with the player or apply protective limits.
Fraud Prevention and Security
Technical data, IP addresses, and device information are used to detect and prevent fraudulent activity including duplicate account creation, bonus abuse, and unauthorised account access. This protects every genuine player on the platform.
Marketing Communications
With your consent, we may use your contact details to send you promotional offers, bonus announcements, and updates about new games or features. You can opt out of these communications at any time. Opting out does not affect your account or access to the platform.
4. Payment Data and PKR Transactions
Given that all Shhbet transactions are in Pakistani Rupees, and that Pakistani players use local payment methods including JazzCash, Easypaisa, Raast, bank transfer, and mobile wallets, we handle payment data with particular care.
When you make a deposit or request a withdrawal, the transaction is processed through secure payment gateways. Shhbet retains only the minimum necessary data from each transaction — typically a reference number, the amount, the timestamp, and the payment method type. We do not store full bank account numbers, complete mobile wallet credentials, or card numbers on our own servers.
All payment data transmitted between your device and our platform is protected by SSL/TLS encryption. If you ever receive a message asking for your full JazzCash PIN, Easypaisa password, or bank login details purportedly from Shhbet, treat it as fraudulent and contact our support team immediately — we will never ask for this information.
We retain transaction records for as long as necessary to manage your account and handle any disputes, and in line with standard financial record-keeping practices. Payment data is not shared with any third party except the payment processors required to complete your transaction.
5. Sharing Your Data
Shhbet does not sell, rent, or exchange your personal data with third parties for commercial gain. There are, however, specific circumstances in which your data may be shared with carefully selected parties for legitimate operational reasons.
Payment Processors
To complete PKR deposits and withdrawals, we share the minimum necessary transaction data with our payment processing partners including the gateways that handle JazzCash, Easypaisa, Raast, and bank transfer transactions. These partners are bound by their own strict data protection obligations.
Identity Verification Providers
When account verification is required, identity documents may be processed by a trusted third-party verification service. These providers operate under data processing agreements and are not permitted to retain or use your data beyond the verification task.
Game Software Providers
Some games available in the Shhbet game lobby, slots, live casino, and fish games sections are provided by third-party software developers. These providers may receive limited data such as player session identifiers to enable gameplay, but they do not receive your full personal profile, payment data, or contact details.
Legal Requirements
In limited circumstances, Shhbet may be required to disclose personal data in response to a lawful request from relevant authorities. We will only do so to the extent required and will take reasonable steps to inform you where legally permitted.
Remember: In all cases where data is shared with third parties, we require those parties to handle your information with the same level of care and security that we apply ourselves. We do not work with partners who do not meet our data protection standards.
6. Cookies and Tracking Technologies
Like most online platforms, Shhbet uses cookies and similar tracking technologies to make the site work properly, remember your preferences, and understand how players navigate the platform.
Essential Cookies
These cookies are required for the platform to function. They keep you logged in during your session, remember your language and regional settings, and ensure that security features work correctly. You cannot opt out of essential cookies and still use the platform.
Analytics Cookies
We use analytics tools to understand traffic patterns, popular pages, and session behaviour in aggregate. This helps us improve the platform for Pakistani players. Analytics data is anonymised wherever possible and is not linked to your individual account profile.
Preference Cookies
These cookies remember choices you have made — such as your preferred payment method display or game category — so you do not have to set them again each time you visit. You can clear these cookies through your browser settings at any time.
Managing Cookies
Most web browsers allow you to control cookie settings through the browser preferences menu. Please note that disabling certain cookies may affect the functionality of the Shhbet platform. For mobile users accessing Shhbet through a mobile browser, cookie settings are managed through your mobile browser's settings menu.
7. Data Retention
We retain your personal data only for as long as it is needed for the purposes described in this policy, or as required by standard data management practices. Here is a general guide to how long different types of data are typically held:
- Account data — Retained for the full duration of your account being open, and for a standard period after account closure to handle any residual queries or disputes.
- Transaction records — PKR deposit and withdrawal records are retained for an extended period in line with standard financial record-keeping requirements.
- Support communications — Chat and email records are retained for a reasonable period to ensure continuity of support and to resolve any recurring issues.
- Technical and analytics data — IP addresses and session logs may be retained for a shorter period, primarily for security and fraud prevention purposes.
- Identity verification documents — Retained for the period necessary to satisfy verification obligations, after which they are securely deleted.
When data is no longer required and the retention period has passed, it is securely deleted or anonymised so that it can no longer be linked to you.
8. How We Secure Your Data
Shhbet takes the security of your personal information seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, and misuse.
- SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using secure HTTPS connections.
- Password Hashing: Account passwords are stored using strong one-way hashing algorithms. Even Shhbet staff cannot see your password — only a secure hash of it.
- Access Controls: Internal access to player data is restricted on a strict need-to-know basis. Support agents can only access the information relevant to resolving your query.
- System Monitoring: Our systems are continuously monitored for suspicious activity, attempted breaches, and unusual access patterns.
- Regular Security Reviews: We periodically review and update our security practices to address emerging threats and maintain a robust defence for all player data.
While we do everything on our side to keep your data safe, account security is a shared responsibility. Use a strong, unique password for your Shhbet account, do not share your login details with anyone, and contact us immediately if you notice any suspicious activity on your account.
9. Your Rights
As a Shhbet player, you have meaningful rights over your personal data. Here is what you can request at any time by contacting our support team:
Right to Access
You can request a copy of the personal data Shhbet holds about you. We will provide this in a clear, readable format. This includes your account information, transaction history, and communication records.
Right to Correction
If any of the personal information we hold about you is inaccurate or out of date, you can ask us to correct it. For basic details like your contact number or email address, you may be able to update these directly in your account settings.
Right to Deletion
In certain circumstances you can request that we delete your personal data. This is sometimes referred to as the "right to be forgotten." Please note that some data may need to be retained for legitimate operational or record-keeping reasons even after account closure.
Right to Restrict Processing
You can ask us to limit how we use your data in specific situations — for example, while a dispute is being investigated. During a restriction, we may retain the data but will not process it for other purposes.
Right to Opt Out of Marketing
You can withdraw consent to receive marketing communications at any time. Simply update your preferences in account settings or let our support team know. This will not affect your ability to use the Shhbet platform.
To exercise any of these rights, contact our support team. We will respond to all data-related requests promptly. In most cases we aim to respond within a few working days.
10. Minors and Age Policy
Shhbet is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. The registration process requires players to confirm their age, and we reserve the right to request documentation to verify that any player is of legal age.
If we discover that an account has been registered by or on behalf of a minor, we will close the account immediately, reverse any transactions where possible, and delete the personal data associated with that account as quickly as practicable.
If you are a parent or guardian and you believe a minor in your household has registered with Shhbet, please contact our support team immediately. We take age verification seriously and will act on any such reports without delay.
We also encourage parents and guardians to use device-level parental controls to restrict access to online gaming platforms on shared or family devices.
11. Changes to This Privacy Policy
Shhbet may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or updates to standard data protection practices. When we make meaningful changes, we will update the "Last Updated" date at the top of this page.
For significant changes that affect how your data is used, we will notify registered players via email or through a prominent notice on the platform. We recommend checking this page periodically to stay informed. Continued use of Shhbet after any update constitutes acceptance of the revised policy.
12. Contact Us About Privacy
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, please get in touch with our support team. We are available around the clock and will handle all privacy queries with appropriate care and confidentiality.
For general questions about your account, deposits, withdrawals, or responsible gaming tools, you can also visit our FAQ page or review our Responsible Gaming and Terms and Conditions pages.
We are here to help. Privacy concerns are taken seriously at Shhbet. Whether you want to know what data we hold, correct an error, or simply understand how something works, reach out and we will respond clearly and promptly.